We have an excellent team of skilled professionals who can provide the following support:
Your care support worker is able to carry out personal care activities for you, such as:
- helping you to get up in the morning;
- washing and bathing;
- going to the toilet;
- making your bed;
- going to bed at night
Plus many other daily tasks you may need help and support with. Our care staff can also help you to take any medication that your doctor has prescribed for you, depending on certain limits which we will explain to you.
Preparing meals and snacks
Your care support worker can prepare your breakfast, lunch, evening meal or supper, and any other snacks and drinks that you may need during the day. The care support worker will be able to sit with you, if you want, while you have your meal and have a conversation or keep you company.
Your care support worker can help with practical tasks such as preparing shopping lists and doing the shopping, help you to manage personal affairs such as birthdays and other anniversaries, and with your permission, can collect your prescriptions and support you to withdraw your pension. We can also sit with you and keep you company, and go with you on walks, to appointments and on trips out. We will have to find your specific needs as part of the development of your care plan.
Domestic and household services
Your care support worker will be willing to carry out light domestic tasks such as vacuuming, dusting, and general cleaning, washing up and washing your clothes, depending on certain limits which we will discuss with you when we put together your care plan. We usually provide these services with personal and social care.
Some of our care support workers are trained to deliver specialist care services to support your specific needs. Specialist services may include giving you certain medication, using hoists and other equipment, using a catheter, coping with dementia and other services specific to your needs.
We can also provide more intensive care aimed at dealing with your symptoms rather than curing them (sometimes referred to as palliative or terminal care, or end-of-life pathways). Again, we will have to find your special requirements while we are developing your care plan.
Support to help you recover
We can help and support you when you come home from hospital or if you are recovering from an illness. This is also sometimes called ‘re-enablement’.
Care at night
We can provide you with a flexible service that cares for you through the night.
Night care (awake) – if you need frequent attention during the night.
Night care (sleeping) – makes sure that you are not alone during the night.
We do ask that there is a bed for the care support worker, who should be able to sleep, or rest, at your home. So that we can provide care at your home during the night, we may need other equipment to be in place in your home. We will find this out during our risk assessment.
You can combine our night-time service and our day-time hourly or part-hourly visits if you want. We do not provide 24-hour care services, sometimes called ‘live-in’ care.